CoreStaff Global
Reliable Remote Customer Support for Businesses
Dedicated agents managing exceptions, quality, and escalations so your customers always get a human when it matters - so you can focus on growth.
WHO IT'S FOR
This service is for brands that:
Get daily customer emails and chats
Are growing and need consistent support
Don't want to hire in-house
Want predictable monthly costs
WHAT WE OFFER
Dedicated Full-Time Agents: 168 hours/week, 100% focused on your brand.
Omnichannel Support: Expert handling of Email, Live Chat, and Social.
Operational Excellence: Order tracking, refunds, and technical troubleshooting.
CRM Expertise: Seamless integration with Zendesk, Gorgias, or your custom CRM.
Data Security: Secure handling of customer information (fully confidential).
Replacement Guarantee: If they aren’t a fit, we find a new agent—no questions asked.
WHY CHOOSE US
Partners, Not Freelancers: Our staff are dedicated professionals, not gig workers.
SLA-Driven: We commit to response times that keep your customers happy.
Performance Managed: We monitor the metrics so you don't have to.
Transparent Pricing: One flat monthly fee. No hourly rates. No surprises.
HOW IT WORKS
3 Simple Steps
Book a Strategy Call: We analyze your support volume and needs.
Get Matched: We pair you with a trained agent who matches your brand voice.
Go Global: We take over the support queue while you get back to building.
PRICING
Simple Pricing Block
| Feature | Silver(8/4) | Gold(24/7) |
|---|---|---|
| Ideal for | Growing Startups | Global Brands |
| Coverage | 40hours/week | 168hours/week |
| Response Time | Under 4 Hours | Under 1 Hour |
| Management | Weekly Reports | Real-time Dashboard |
| Channels | Email & Live Chat | Omnichannel Support |
| Price | $950/month | Contact for Quote |
No hourly rates.
No discounts.
No confusion.
Contact Us
BOOK A FREE CONSULTATION
Schedule a 15–30 minute call to discuss your customer support needs and see if we are a good fit.During the call, we will:Understand your business and support volumeRecommend a suitable support setupAnswer your questions clearly and honestly
For general questions or non-urgent inquiries, contact us directly.